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What is NewForm, and how does it affect The Phoenix programs I rely on?
NewForm is the next evolution of The Phoenix App. NewForm is a community of communities, a platform designed to make discovering and connecting with Phoenix programs easier while also introducing additional recovery and mental health resources that align with our ethos. Rest assured, the Phoenix programs you love aren’t changing at all. The events, communities, and connections you rely on will remain just as they are, grounded in the same mission and values. Only how you access them is changing.
Why is The Phoenix App becoming NewForm?
This change is about meeting a critical need in the recovery movement. While The Phoenix provides essential support, no single organization can be everything for everyone. By evolving our current app into NewForm, we’re creating a platform that keeps Phoenix programs easily discoverable and accessible while also offering access to other resources that complement your journey. This ensures you have even more tools to thrive in recovery.
Do I need to download a new app to use NewForm?
No, you don’t need to download a new app. The Phoenix App you already have will update automatically to NewForm on February 25, 2025. All your data, connections, and features will transition seamlessly, so you can continue using it without interruption.
What does this mean for how I use the App?
Your experience with the app will feel familiar, but it will look a little different. You’ll still use it to register for Phoenix events, connect with your community, and access Spaces. What’s changing is that NewForm will offer improved search tools, better filters, and a cleaner design—making it simpler to find what you need while enhancing your overall experience.
Will I still be able to register for events on The Phoenix website using my app login?
Yep! Registering for events on The Phoenix website will stay the same.
Will my data and connections still be there?
Absolutely. All your data, messages, and connections will remain right where you left them. The App will update automatically, so there’s nothing you need to do to prepare for this transition.
What about my sobriety tracker?
That will be up-to-date and ready to go as soon as you update your Phoenix App.
What’s the difference between The Phoenix and NewForm?
The Phoenix remains the same community-centered organization it has always been, focused on building recovery through connection, resilience, and purpose. NewForm is the new name and identity for our app, which will now serve as a broader platform that supports The Phoenix and other mental health and recovery-focused resources.
Why are you doing this?
The world is facing a crisis in mental health and substance use, with 1 in 3 Americans struggling and far too many unable to find the help they need. This is our moment to step up and strengthen the recovery movement. NewForm allows us to expand access to critical resources, making it easier for people to connect, heal, and thrive.
Does this mean Phoenix is shifting its focus?
Not at all. Phoenix programs remain at the heart of what we do. What’s evolving is how we help you and other people discover and connect with those programs while offering access to other tools that can support folks' recovery journeys. This is about enhancing experiences, addressing resource gaps, and creating a stronger network of support.
How will this help me in my recovery?
NewForm makes it easier to find Phoenix events and communities that support your recovery while also introducing complementary resources to meet additional needs beyond what we can address. Whether it’s improved search features, expanded tools, or access to new services, NewForm is designed to make everyone's self-actualization journey smoother and more empowering.
What happens if I don’t want to use the additional resources on NewForm?
That’s perfectly fine! NewForm enhances your ability to connect with Phoenix programs while offering additional resources for those who choose to explore them. Your experience with Phoenix will remain as engaging and supportive as ever—maybe even more so.
Who will have access to my data?
The same people as always. The Phoenix and NewForm are supported by the same trusted teams working behind the scenes to ensure your experience is seamless, secure, and impactful. Rest assured, your data remains protected and handled only by the staff who have always supported these efforts. If you want to learn more about how we handle data, you can check out our privacy policy.
What if I have questions or concerns about this change?
We’re here to help. Over the coming weeks, we’ll share more details about NewForm and how it works. You’ll also have opportunities to ask questions and provide feedback as we move into this exciting new chapter together.
Want to learn more about the evolution from The Phoenix App to NewForm? Visit our main resource page. To learn more about NewForm, visit newform.org.
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